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Terms and Conditions of Sale

Terms and Conditions of Sale

 

Payment Terms:

-          Credit Card Payments – We accept your credit card payments through Authorize.net for safe, secure transactions.  Visa, Master Card, Discover and American Express are accepted.

-          Paypal – we do accept PayPal payments.

-          Money Orders: We do not accept money orders.

-          Company Checks:  We do not accept company checks.

 

Shipping:

-          We ship with the US Postal Service, UPS and FedEx and will ship with motor freight as needed.

-          Shipments are normally made within 1–2 business days of confirmed payment.  You will receive a tracking number notification email on the day your item is shipped.  Items requiring crating for motor freight may take longer.

-          NO international shipments will be made without a tracking service.  UPS and FedEx & shipments do have tracking service.  Some US Postal Service selections offer shipping to your country but no tracking service.  If you select shipment with no tracking we will contact you with an alternative.  If the increased cost with tracking service is unacceptable we will refund your purchase and terminate the transaction.

-          Please do not select overnight shipping unless you have confirmed with us that we can ship that day.

-          Please be aware that we observe most US national holidays and therefore you may see a slight delay in processing your orders around holidays.

 

Texas State Sales Tax

- All Texas customers are subject to state sales tax of 8.25%, regardless if the item is shipped or picked up.  If you qualify for sales tax exemption you will need to provide us with a completed and signed Texas form 01-339 “TEXAS SALES AND USE TAX RESALE CERTIFICATE”. 

 https://comptroller.texas.gov/forms/01-339.pdf

Completed forms should be faxed to:  512-943-4503

 

Warranty

-          We are not dealers for the products we sell and therefore do not offer any warranty on any of our products written or implied.

-          We do not guarantee that manufacturers will honor their warranties on the products we sell.

 

Return Policy

-          We will guarantee that our products will be in the condition stated in our listings upon receipt.

-          We offer a non-Dead on Arrival (Non-DOA) guarantee on all of our products unless stated otherwise in the specific listing.

-          If the product needs to be returned for refund, please contact us first before shipping.